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The UITS Help Center serves as a central point of contact to manage, communicate, and facilitate the resolution of technology service related problems (e.g., NetID, E-Mail, VPN, Student Administration System, HuskyCT, etc.).

There are 3 options available to contact the Help Center:

Option 1: Self Help - An online system that allows you the ability to log an issue immediately with the Help Center. Click here to access Self Help.

Option 2: Telephone - The Help Center uses an ACD (Automated Call Distribution) system to help distribute calls among the analysts. If you happen to call when all consultants are busy assisting other customers the system allows you the option of leaving a voice mail. You can reach us by dialing this number: 860-486-4357 and then choose option 3.

Option 3: E-Mail - E-Mails are checked and responded to periodically throughout the day. If you would like to reach us by E-Mail send it to this address: helpcenter@uconn.edu.

Hours of Operation: Monday - Friday, 8:00 AM – 5:00 PM (EST)

Location: Math-Science Building, Room M037

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Updated: 04/15/2008